FAQs

Have questions about CRESS software? We’ve got answers! Learn more about how CRESSblue can help your commercial property management business. And remember, you can always contact us directly.

What does CRESSblue cost?

Your cost is based on the number of property leases and CRESSblue users. Get your pricing and a demo!

What am I buying?

You are purchasing a licence to use CRESSblue software on a service basis (SAAS), accessed through a web browser. We can provide hosting services as well, or you may use a hosting service you already have. In order to provide free updates, we need access to the software.

Is there a setup fee?

Yes, there is a setup fee to cover the cost of creating your database, followed by initial setup support and training. The software is not difficult to use, but it is sophisticated. With this personal support, you will immediately get the most out of CRESSblue as you get started.

Does CRESSblue support customizable roles and permissions?

Absolutely! Every process is role-based and has separate permissions. Where verification is normally required, there are separate permissions for data entry and approvals. For ease of role management, there is a role hierarchy so that roles can be stacked. It greatly simplifies the granting of permissions to new software features or the moving of responsibilities to different departments. The user experience is designed around who is responsible and who has access to the information for each and any role. There are separate permissions for viewing and editing the data as well. Examples of user types include:

  • Standard users for general use of the software
  • Tenant users with access for administration
  • Tenant users with access for accounting
  • Owner users with access to their property data, limited to the dates during which they owned the properties
  • Professional users with specialized access (i.e. super admin, tech support)
  • Limited users with limited access (i.e. non-active user, reports only)

Are there modules I need to add to get the full use of CRESSblue?

No. Commercial net leasing doesn’t get simpler just because you have only one property or just a handful of leases. There is less work but no less complexity. All aspects of the operations are still there and required, so we consciously decided to make the full range of CRESSblue capability available to every client, regardless of the size of their licensing agreement.

Is the CRESSblue support team located in Canada?

Yes, CRESSblue is based in Canada and supported by friendly, responsive, Canadian experts.

What about backups and security?

CRESSblue cloud hosting is provided by Amazon, Microsoft Azure, or IBM. All provide enterprise-level security and backup protection for all hosted software and data.

What is CRESSblue best for?

Commercial properties that use net leases. CRESSblue also works for anything that is simpler and easier, but you won’t need its full capabilities just for work on residential leasing.

For what size of company is CRESSblue most effective?

If you have more than one person in your company doing real estate accounting tasks at least part-time on a daily basis, you have reached the size where CRESSblue efficiency will pay for itself. For one building and three leases, it doesn’t really matter that much if your daily routine is reduced from 20 to 10 minutes. However, if you have 15 leases and it takes half a day to run your business, CRESSblue will make a significant difference to you.

There are so many software systems available. What makes CRESSblue different?

Quite simply, the CRESSblue design philosophy is a ruthless quest for workflow efficiency in real-world commercial net leasing operations and accounting. Capability alone is not enough. The right software for you is the one that not only does everything that you need, but also does it easily, intuitively, effectively and efficiently.

CRESSblue is tested vigorously for intuitive flow. For example, we gave a non-real-estate person information for 10 buildings, 35 leases and a year of financial data, along with 20 minutes of basic instruction. We then set that person to work in CRESSblue. We did not provide any manuals or access to CRESSblue help systems. Even with no prior experience, this one person entered all of the data in two days. That’s fast! Imagine how that intuitive efficiency will change your business.

I’m still undecided. How can I be sure CRESSblue is right for me?

We will contact you to get clarity on whether CRESSblue can improve the efficiency of your business significantly.

If it can, we will book a demo with you to prove it.

Our clients can expect a $1 return in value for every 25¢ spent on CRESSblue (ask for details). And remember, qualifying companies receive a FREE database setup for their most difficult property.

Free database setup of one commercial property for qualified companies